A major healthcare provider was facing long call queues and frequent call drops. Wevetel implemented a tailored communication system that changed their daily operations.
The Challenge:
- Over 15 departments sharing limited trunk lines
- Lack of call reporting visibility
- No auto-attendant during off-hours
Our Solution:
Deployed Wevetel IP PBX with call center and recording modules
Delivered full staff training and 24/7 support
Results:
- 50% faster call response time
- Accurate call reports for management
- Seamless communication between departments
Contact Wevetel to find out how we can modernize your communication system.