Telephony-Integrated CRM Built for Faster Resolution
Wevetel CRM is an enterprise-grade, cloud-based CRM with built-in telephony, designed to help teams resolve enquiries on the first call — without data silos, repeated questions, or long hold times.
Why Businesses Choose Wevetel CRM
Made in Malaysia
100% designed, developed, and supported locally by Wevo System Sdn. Bhd.
Flexible Deployment
Choose between on-premise or cloud-based solutions to fit your operational needs.
Scalable Architecture
Expand effortlessly as your business grows — from SMEs to enterprise-level deployment.
AI-Driven Communication
Integrate with Wevetel’s AI Operator and multi-language voice systems for intelligent automation.
Cost-Efficient Model
Access our rental/leasing options for affordable ownership and easier scalability.
Key Features That Drive Sales & Efficiency
CRM with Built-In Telephony
- Browser-based SIP calling (no extra tools)
- Call transfer, 3-way calls, call recording
- Low-latency, real-time voice streaming
Smart Screen Pop & 360° View
- Automatically recognises incoming numbers
- Instantly displays customer history
- Agents resolve enquiries faster, with context
Unified Agent & Supervisor Dashboard
- Single dashboard for calls, cases, and notes
- Live agent status and call monitoring
- Supervisor whisper mode for real-time coaching
Real-Time Queue Analytics
- Answered vs missed calls tracking
- Live queue load visibility
- Performance data for optimisation
Secure, Enterprise-Ready Architecture
- Role-based access control
- Encrypted data storage
- High-availability microservices architecture
Who Is Wevetel CRM For?
One platform. One screen. Total visibility.
From Call to Customer: CRM Designed for the Real World
Wevetel is not just a CRM provider — we are a communications solutions partner. Our CRM is built on real operational pain points, combining telephony expertise with modern CRM architecture to deliver systems that work in the real world, not just on paper.
From Call to Customer: CRM Designed for the Real World
Wevetel is not just a CRM provider — we are a communications solutions partner. Our CRM is built on real operational pain points, combining telephony expertise with modern CRM architecture to deliver systems that work in the real world, not just on paper.
Ready to Improve Call Performance?
Transform how your team handles calls, data, and customer journeys — all from one platform.
Experience the Voice of the Future Today
As Malaysia’s premier voice intelligence solution, the Wevetel AI Operator transforms every customer interaction into a highly personalized and efficient experience. It is human-like intelligence, perpetually ready to listen, understand, and respond.
